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Latest Posts
Meet Conor. Conor is our Python Developer here at Mopinion. Day in and day out, he works diligently to keep all of our behind the scenes...
The State of Customer Experience in 2022
The year 2022 has been an interesting one in terms of developments in the Customer Experience space. While the COVID crisis has slowly...
5 great resources to get your webshop ready for the holiday season
As the holiday season nears, ensuring your webshop is ready for the busy season is top of mind. And with traffic and sales sure to...
Behind the feedback: how we revamped the feedback inbox
Without gathering user feedback, making any changes to the user experience is like taking a shot in the dark. You have no idea whether your...
Employee in the Spotlight: Louis Lombart
Meet Louis. Louis is our Account Expansion Specialist and this month’s Employee in the Spotlight. That means he’s either on the phone...
Are you collecting customer feedback equally across all digital channels?
In the words of the famous poet Charles Bukowski, “If you’re going to try, go all the way. Otherwise don’t even start.” Well...
Why every CX Specialist needs user feedback
The consumer has changed. Spending patterns have changed. Consumers are more critical than ever before, and that creates even more...
Vodafone Ireland drives customer focused obsession across its digital channels
Vodafone Ireland provides mobile services, broadband and TV, plus a suite of emerging products. Today, there’s a huge demand in the...