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What experts have to say about the results from the Digital CX Management Benchmark report 2023

What experts have to say about the results from the Digital CX Management Benchmark report 2023

A few weeks ago, we released the Digital CX Management Benchmark report 2023, and it’s packed with some pretty interesting findings....

Lynn Jonker 21/03/2023

Best practices for conducting user experience surveys

Best practices for conducting user experience surveys

Looking for a way to understand your customers better and create a better user experience? User experience surveys (or UX surveys) could be...

Erin Gilliam Haije

Erin Gilliam Haije 09/03/2023

Benchmark: 80% of financial services industry gathers digital feedback, but data is still siloed

Benchmark: 80% of financial services industry gathers digital feedback, but data is still siloed

The financial services industry has its digital CX priorities in order (for the most part), according to Mopinion’s recently published...

Erin Gilliam Haije

Erin Gilliam Haije 02/03/2023

Behind the Feedback: Advanced User Management

Behind the Feedback: Advanced User Management

Nothing makes a product team’s day quite like seeing our users enjoy the latest features we’ve poured our hearts into....

Penny Warnock 23/02/2023

Unlimited Dashboards: Tips & Tricks for Enhanced Analysis

Unlimited Dashboards: Tips & Tricks for Enhanced Analysis

At Mopinion, we understand the importance of making data accessible to everyone who needs it. That’s why we were beyond excited to...

Penny Warnock 20/02/2023

Building Mobile App Feedback Surveys with SDKs

Building Mobile App Feedback Surveys with SDKs

In a previous article, we introduced three different ways in which you can collect mobile feedback (in-app): Webviews, APIs and SDKs. We...

Erin Gilliam Haije

Erin Gilliam Haije 19/02/2023

A/B testing with Mopinion

A/B testing with Mopinion

CRO specialists and Growth Marketers put heavy emphasis on experimentation and A/B testing. A/B testing, or split testing, is a way to test...

Lynn Jonker 17/02/2023

Powerful Data, Flexible Visualisation: Say Hello to Unlimited Dashboards

Powerful Data, Flexible Visualisation: Say Hello to Unlimited Dashboards

Making complex data simple, Mopinion allows you to break down vast amounts of feedback data. This helps you gain actionable insights to...

Penny Warnock 14/02/2023

Benchmark reveals that 80% of ecommerce organisations have an active digital CX policy, but just how successful are they?

Benchmark reveals that 80% of ecommerce organisations have an active digital CX policy, but just how successful are they?

According to Mopinion’s recently published Digital Customer Experience Benchmark report, the ecommerce industry is performing quite well...

Erin Gilliam Haije

Erin Gilliam Haije 08/02/2023

Best practices to improve the ecommerce customer experience with feedback

Best practices to improve the ecommerce customer experience with feedback

Many retailers have embraced ecommerce and sell their products both online and offline. And they want to offer an excellent customer...

Lynn Jonker 01/02/2023

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