Mopinion Blog

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45 Ecommerce survey questions to optimise your online experience

45 Ecommerce survey questions to optimise your online experience

The ecommerce industry is finally stable (for now). But unfortunately for existing ecommerce players, this market stability will open the...

Erin Gilliam Haije

Erin Gilliam Haije 01/02/2023

Digital Customer Experience Benchmark 2023

Digital Customer Experience Benchmark 2023

How does your organisation measure up in terms of digital customer experience management? The Digital Customer Experience Benchmark 2023...

Erin Gilliam Haije

Erin Gilliam Haije 30/01/2023

Powerful Technology, Intuitive Design: Introducing Our New Native Android SDK

Powerful Technology, Intuitive Design: Introducing Our New Native Android SDK

Gather feedback and make changes to your mobile UX with our new and improved native Android SDK. This slim and trim SDK allows you to...

Penny Warnock 26/01/2023

Access Groups: Tips & Tricks for Effective User Management

Access Groups: Tips & Tricks for Effective User Management

Last month, we released our new, advanced user management system, access groups. A much-anticipated feature, this new setup allows you to...

Penny Warnock 11/01/2023

How travel companies benefit from customer feedback – Use cases & tips

How travel companies benefit from customer feedback – Use cases & tips

People don’t easily settle when it comes to booking a vacation. After all, you work hard all year to go on a well deserved holiday....

Lynn Jonker 10/01/2023

How customer feedback helps travel and tourism prepare for peak season

How customer feedback helps travel and tourism prepare for peak season

In the travel and tourism industry everyone knows that you need to prepare for peak season. Whether you’re gearing up for the winter ski...

Erin Gilliam Haije

Erin Gilliam Haije 04/01/2023

Coming Soon! Digital Customer Experience Benchmark Report

Coming Soon! Digital Customer Experience Benchmark Report

How does your organisation measure up in terms of digital customer experience management? Just a little bit longer and we’ll show you....

Erin Gilliam Haije

Erin Gilliam Haije 19/12/2022

Different Goals, Different Roles: Introducing Access Groups

Different Goals, Different Roles: Introducing Access Groups

Ensure the right people in your organisation have access to the right information with our new access groups. Now, with complete...

Penny Warnock 13/12/2022

How to adopt and manage new software across an entire organisation

How to adopt and manage new software across an entire organisation

All digital teams work with software in one way or another to perform their work. Whether that’s a project management software, ticketing...

Erin Gilliam Haije

Erin Gilliam Haije 09/12/2022

Mopinion in 2022: Product Updates, Feedback Guides, and Company Highlights

Mopinion in 2022: Product Updates, Feedback Guides, and Company Highlights

The customer experience market is evolving and so is Mopinion. Our recent State of Customer Experience report has made that quite clear. So...

Erin Gilliam Haije

Erin Gilliam Haije 29/11/2022

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