This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Latest Posts
The mobile app development process can be a demanding task, as it requires a lot of thought and understanding of what the customer needs....
New Release – Charge Your Text Analytics Experience
We’ve got some exciting news that’s going to make your analytical hearts skip a beat. Drumroll, please… 🥁 Our Text...
Top 29 Best Customer Feedback Tools in 2023
If you haven’t noticed, it’s all about the customer these days. According to Zendesk, 80% of consumers say they will leave a company if...
What is a Voice of the Customer survey? Tips, templates and more
Your customers have a lot to tell you, but are you listening? And with listening, we don’t mean only checking the data they provide you...
7 ways to improve your website user experience
Part of creating a high performing website is to constantly optimise your user experience. A key factor to succeeding in this is knowing...
Self-hosted Surveys – First party feedback collection
There were doubters, naysayers, and sceptics who claimed it couldn’t be done. They said it was impossible. But today, my friends, we...
4 ways feedback improves the customer journey for government and nonprofit organisations
Governmental and nonprofit organisations deal with considerable amounts of data. Taxes, unemployment, immigration, impact stories, event...
Best feedback use cases for insurance and financial services organisations
Customer expectations are growing, and digital journeys are becoming an increasingly important part of how insurance and financial services...