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Latest Posts
In today’s climate, we see a lot of companies making the switch to a product-led growth strategy. With customer acquisition costs being...
Employee in the Spotlight: Amélie Bouchenot
Meet Amélie. Amélie has been working at Mopinion for nearly six months now as our Customer Success Manager for the EMEA region. With a...
What are in-app surveys, and why are they important?
App and smartphone usage has been growing at a steady rate for the last few years. And with over 6.5 billion smartphone users in the world,...
The Ultimate Guide to the Voice of Customer (VoC)
It has been said that having a good Voice of Customer (VoC) program leads to improved client retention, better employee engagement and less...
Starting your own Voice of the Customer Program
Organisations nowadays have all of the data they need right at their fingertips. So why is it that some companies succeed and some struggle...
Employee in the Spotlight: Ferran Galí
Meet Ferran. Ferran is one of our newest Customer Success Managers and while he is a master of languages – speaking Spanish, Catalan,...
Create online content that converts with these user feedback templates
Creating and publishing valuable, relevant, and consistent online content is a great way to attract and retain a clearly defined audience....
A Complete Guide to Mobile Feedback
Whether it’s listening to a podcast, doing some online shopping, checking the news, or posting yet another picture of your cat on...