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A user feedback tool is a tool that is used on your website or mobile app to discover how users experience your online service. You are...
A closer look at Holiday Feedback Volumes
The holidays have a special way of bringing people together, especially in the world of online customer feedback. Check out our latest...
Is digital development on the rise for B2B companies?
Recently, in November, I had the chance to attend the CustomerTalk digital marketing event. The main topic was digital marketing with a...
Speak to your Digital Agency About Online Feedback
Picture this. You are the marketing executive of a company that is currently undergoing massive growth. Your responsibility involves...
What is website feedback analytics?
Website feedback analytics provides insight into what your visitors experience on your website. It is a critical supplement to other tools...
Passive versus active online feedback forms
Online feedback forms come in many different shapes and sizes. To initiate these different types of feedback forms on a website or mobile...
What is event-driven feedback?
Event-driven feedback is online user feedback collected using triggers based on visitor behavior. It is essentially a way of capturing the...
What is an exit feedback form?
An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when...