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Posts
Tasked with the ultimate challenge of keeping your customers satisfied and engaged with your brand, you might find that things get a little...
What comes first: Quantitative or qualitative data analysis?
What came first, the chicken or the egg? This debate has been going on for hundreds of years, and scientific results are still somewhat...
Your Guide to Customer Experience Feedback
You’re only as good as your customer experience – and only a superior customer experience is what will convince your customers to...
Create the ultimate mobile experience with mobile feedback
Remember when everyone kept talking about ‘the year of mobile’? We sure do… but as it seems, this ‘year’ has finally come and...
Are you compliant? All need to know about Schrems II
As cyber risks continue to intensify, consumer demand for data privacy is escalating at an impressive rate. In fact, since the arrival of...
Feedback Fatigue: Give your customers a break
It’s safe to say that marketers want to know what customers think, meaning they want to gather as much data as possible for their...
Why you need CX for your EX
Mopinon has just released another new episode on its growingly popular podcast series, 360 Digital. So what’s the hot topic this month?...
Increase Your Customer Retention With Conversion Rate Optimisation
The customer journey doesn’t end after your visitors complete the action you want them to take – and neither should your...