Comments on: Collecting Goal Completion Rates and Customer Effort Scores https://mopinion.com/collecting-goal-completion-rates-and-customer-effort-scores-in-online-ordering-funnels/ Customer Feedback Intelligence For Digital Enterprises Wed, 06 Sep 2023 08:28:47 +0000 hourly 1 https://wordpress.org/?v=6.0.2 By: Do all online retail struggles be solved through digital feedback? • ATTLENGTH https://mopinion.com/collecting-goal-completion-rates-and-customer-effort-scores-in-online-ordering-funnels/#comment-93 Sat, 18 Mar 2017 16:05:34 +0000 https://mopinion.com/?p=8272#comment-93 […] Confirmation page at end of the funnel: Using feedback here, you can gain insights into areas of improvement across the ordering process and the effort it took customers to reach their goals. For example, by collecting Customer Effort Score. […]

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By: Is digital feedback the solution to all eCommerce retailers' struggles? - Mopinion https://mopinion.com/collecting-goal-completion-rates-and-customer-effort-scores-in-online-ordering-funnels/#comment-86 Mon, 06 Mar 2017 13:44:08 +0000 https://mopinion.com/?p=8272#comment-86 […] Confirmation page at end of the funnel: Using feedback here, you can gain insights into areas of improvement across the ordering process and the effort it took customers to reach their goals. For example, by collecting Customer Effort Score. […]

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