https://mopinion.com/utilising-customer-feedback-to-increase-online-sales/ Customer Feedback Intelligence For Digital Enterprises Wed, 06 Sep 2023 08:35:26 +0000 hourly 1 https://wordpress.org/?v=6.0.2 https://mopinion.com/utilising-customer-feedback-to-increase-online-sales/#comment-47 Tue, 03 Jan 2017 13:04:54 +0000 http://mopinion.com/?p=3989#comment-47 […] It is specifically points 3 and 4 that I would like to focus on in this blog. While your agency is most likely assisting you with the likes of SEO, web analytics, A/B testing etc., online qualitative feedback from customers tends to be out of the spotlight. If you do not collect feedback from the customer or visitor you could be missing vital revenue opportunities and suffer from mediocre conversion rates. Sometimes just the most simple piece of customer feedback that informs you of a bug on the checkout page can be valuable in terms of potential revenue and conversion. […]

]]> https://mopinion.com/utilising-customer-feedback-to-increase-online-sales/#comment-26 Tue, 22 Nov 2016 09:26:54 +0000 http://mopinion.com/?p=3989#comment-26 […] that the key to your digital feedback campaign is to improve your customer’s experience and boost conversion rates, not to compare with other […]

]]> https://mopinion.com/utilising-customer-feedback-to-increase-online-sales/#comment-7 Fri, 09 Sep 2016 13:41:14 +0000 http://mopinion.com/?p=3989#comment-7 […] One way to achieve conversion using direct feedback is to capture leads in the ordering process. […]

]]> https://mopinion.com/utilising-customer-feedback-to-increase-online-sales/#comment-4 Fri, 09 Sep 2016 13:36:34 +0000 http://mopinion.com/?p=3989#comment-4 […] Want to know more about feedback analysis and taking action? Read my previous blog about the ‘Three Pillars’ of online customer feedback (collecting, analysing and taking […]

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