Comments on: Quantitative vs Qualitative Online Customer Feedback https://mopinion.com/quantitative-vs-qualitative-online-customer-feedback/ Customer Feedback Intelligence For Digital Enterprises Wed, 06 Sep 2023 08:29:16 +0000 hourly 1 https://wordpress.org/?v=6.0.2 By: Collecting Goal Completion Rates and Customer Effort Scores in online ordering funnels - Mopinion https://mopinion.com/quantitative-vs-qualitative-online-customer-feedback/#comment-83 Wed, 22 Feb 2017 08:39:34 +0000 https://mopinion.com/?p=7883#comment-83 […] online funnels. That is to say that by linking your scores to open comments, you will be able to better understand the reasoning behind why your visitors are not ordering. For example, a customer provides feedback stating they did not achieve their goal in purchasing a […]

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