behind the feedback Archives - Mopinion https://mopinion.com/tag/behind-the-feedback/ Customer Feedback Intelligence For Digital Enterprises Tue, 28 Nov 2023 15:46:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.2 Behind the Feedback: Advanced User Management https://mopinion.com/behind-the-feedback-access-groups-advanced-user-management/ https://mopinion.com/behind-the-feedback-access-groups-advanced-user-management/#respond Thu, 23 Feb 2023 09:59:18 +0000 https://mopinion.com/?p=83915 Nothing makes a product team’s day quite like seeing our users enjoy the latest features we’ve poured our hearts into. It’s like a sweet melody to our ears, and we’re over the moon when we know we’ve hit the right notes. That being said, we can’t take all the credit. We’ve got a not-so-secret secret […]

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Behind the feedback: how we revamped the feedback inbox https://mopinion.com/behind-the-feedback-inbox/ https://mopinion.com/behind-the-feedback-inbox/#respond Fri, 28 Oct 2022 11:40:49 +0000 https://mopinion.com/?p=80417 Without gathering user feedback, making any changes to the user experience is like taking a shot in the dark. You have no idea whether your efforts align with the needs of your users, leaving them with a pretty poor experience. We recently improved the UX of our feedback inbox overview page, so you can scan […]

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Behind the Feedback: Schedules & Templates for Exports https://mopinion.com/behind-the-feedback-schedules-templates-for-exports/ https://mopinion.com/behind-the-feedback-schedules-templates-for-exports/#respond Mon, 13 Dec 2021 15:29:20 +0000 https://mopinion.com/?p=47860 Here at Mopinion we are once again reflecting on the recent release of not one, but two brand new and improved features, Schedules and Templates for exports. This release strives to save you time and effort, by automating the process of exporting feedback data. In this Behind the Feedback story, you will discover everything there […]

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Behind the Feedback: Conversational Feedback https://mopinion.com/behind-the-feedback-conversational-feedback/ https://mopinion.com/behind-the-feedback-conversational-feedback/#respond Wed, 20 Oct 2021 08:00:05 +0000 https://mopinion.com/?p=45904 Let’s make some noise for Mopinion’s future solution to make feedback better, lighter and more fun. Coming soon: Conversational Feedback. Looking at the feedback we’d get from you, you are waiting for a conversational user interface that makes the feedback experience easier, lighter, more fun and especially intuitive? Mopinion will make it happen. Now let’s […]

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Behind The Feedback: Notifications https://mopinion.com/behind-the-feedback-notifications/ https://mopinion.com/behind-the-feedback-notifications/#respond Thu, 05 Aug 2021 11:21:22 +0000 https://mopinion.com/?p=45255 Recently, Mopinion launched another exciting feature that we know our users will love. Say hello to Notifications! This addition has been on our radar for a while, and we know it will benefit our users massively, allowing them to gain insights into exactly how Mopinion is being used across their organisation. In this Behind the […]

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Behind the Feedback: Enhanced Exports https://mopinion.com/behind-the-feedback-enhanced-exports/ https://mopinion.com/behind-the-feedback-enhanced-exports/#respond Fri, 02 Jul 2021 04:32:48 +0000 https://mopinion.com/?p=44733 Mopinion is gearing up for the release of an improved feature called ‘Enhanced Exports’; a release which will strive to both simplify and speed up the process of exporting feedback data to Excel for our users. In this Behind the Feedback story, you will discover everything there is to know about this handy feature and […]

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Behind the Feedback: Email Widget Editor https://mopinion.com/behind-the-feedback-email-widget-editor/ https://mopinion.com/behind-the-feedback-email-widget-editor/#respond Mon, 14 Jun 2021 07:46:12 +0000 https://mopinion.com/?p=44282 Mopinion has just released another exciting, new feature within the Mopinion platform – the email widget editor – which allows users to intuitively design, customise and preview their email feedback surveys in the survey editor. In this Behind the Feedback story, Mopinion takes you on a ride through the process, defining how this new feature […]

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Behind the Feedback: Multiple Data Sources in One Chart https://mopinion.com/behind-the-feedback-multiple-data-sources-in-one-chart/ https://mopinion.com/behind-the-feedback-multiple-data-sources-in-one-chart/#respond Wed, 02 Jun 2021 07:53:53 +0000 https://mopinion.com/?p=44159 Mopinion recently introduced a new feature within the Mopinion platform which enables users to compare multiple data sources – for example from different feedback surveys – in one chart. In this Behind the Feedback story Product Manager Jos van der Kooij shares how Mopinion leveraged qualitative insights from its users and extensive market research to […]

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