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Providing a positive customer experience (CX) is becoming increasingly important among digital businesses. It is even seen as a major...
5 types of online feedback form questions
What does your business want to achieve with online feedback? That is the first question you and your digital team will want to ‘chew...
How CNV Vakmensen uses online feedback for content optimisation
CNV Vakmensen is a modern labour union that addresses work and income interests. One of the largest in the Netherlands, its members benefit...
Why businesses shouldn’t fear negative online feedback
According to a study carried out by RTE, over 30% of companies do not monitor what is being said about them online – whether it’s...
34 Online Feedback Tools: An overview
Online feedback tools come in many shapes and sizes. While some are intended to improve internal processes such as product development,...
Improve your inbound marketing strategy using online feedback
Considering it takes the average tech buyer nearly four to six months to make an online purchase and nearly three to four of those months...
How to Reduce Cart Abandonment with Online Feedback
Cart abandonment is an issue that is plaguing thousands of ecommerce merchants around the world. A 2016 study found that 74.3% of all...
3 lessons from Game of Thrones about digital feedback
Well, they’ve finally come out with a release date for season 8 of Game of Thrones! And all of us ‘GOT’ fans out there cannot contain...