Website Feedback

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What is a website feedback button?

What is a website feedback button?

A website feedback button is a tab or icon that is used to collect feedback from online visitors and customers while they are on your...

Erin Gilliam Haije

Erin Gilliam Haije 07/09/2017

How real-time feedback alerts can help effectively manage your webshop

How real-time feedback alerts can help effectively manage your webshop

If someone told you they had some very powerful information that might make or break your webshop, would you want to hear it right away or...

Luke Price 29/03/2017

Why you should be collecting feedback on website content

Why you should be collecting feedback on website content

Whether companies know it or not, website content largely defines the success of your business. Think of it this way: your website is often...

Erin Gilliam Haije

Erin Gilliam Haije 06/02/2017

What is website feedback analytics?

What is website feedback analytics?

Website feedback analytics provides insight into what your visitors experience on your website. It is a critical supplement to other tools...

Erin Gilliam Haije

Erin Gilliam Haije 27/12/2016

How to collect NPS on your website

How to collect NPS on your website

As part of my work, I spend a lot of time on websites. Browsing, researching and perusing are all part of a Business Development...

Udesh Jadnanansing

Udesh Jadnanansing 22/11/2016

What is an exit feedback form?

What is an exit feedback form?

An exit feedback form is an online tool used to reveal why visitors are leaving a website, especially at crucial moments. For example, when...

Erin Gilliam Haije

Erin Gilliam Haije 15/11/2016

What is a website feedback tool?

What is a website feedback tool?

With a website feedback tool you can dig deeper into the minds of your website visitors. A website feedback tool helps collect qualitative...

Erin Gilliam Haije

Erin Gilliam Haije 05/11/2016

Pros & cons of self-service customer feedback tools

Pros & cons of self-service customer feedback tools

More and more companies are making every effort to improve the (digital) customer experience. According to Forrester, in 2019 this market...

Udesh Jadnanansing

Udesh Jadnanansing 03/06/2016

5 Ways to get more from your website feedback tool

5 Ways to get more from your website feedback tool

It’s impossible to imagine the online landscape today without feedback ‘buttons’ and ‘forms’. Some organisations have already...

Udesh Jadnanansing

Udesh Jadnanansing 27/05/2016

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